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Frequently Asked Questions!

General Questions

We have two great locations! 

Cowabunga’s North Reading at 265 Main St. North Reading, MA 01864  

AND  Cowabunga’s Manchester at 725 Huse Rd, Manchester, NH 03103! 

For directions, hours, and more, visit our Hours & Directions page! 

We did close our Hooksett, NH location in 2019 after we launched our newer, larger Manchester, NH location.

Cowabunga’s is typically open Tuesdays through Saturdays from 10 am to 8 pm and Sundays 10 am to 6 pm.  However, we may change our hours to accommodate private parties and full facility rentals.  Check out our hours here!

We’ve designed Cowabunga’s to be fun for all ages. We recommend our facility for walkers to age 12. We’ve even hosted adult only and teenage birthday parties at our facility. Younger kids may need assistance on some of our equipment, so feel free to hop on and bounce right along with them!

We have several different ticket options to come and play! It’s $15 for one hour and $20 for two hours (per child).  Adults are always free with a paying child.  << BUY TICKETS HERE >>

Yes.  Cowabunga’s allows you to bring in your own snacks & drinks as long as they are nut free & for your consumption only.  We don’t allow outside prepared food 

We always recommend buying tickets ahead of time to reserve your spot to play.  Cowabunga’s is operating at a lower occupancy level, so we may sell out from time to time.  We do allow walk-in ticketing if we aren’t at capacity. << BUY TICKETS HERE! >>

Cowabunga’s does not charge for handheld babies that are not walking or playing.  All other children will be charged admission.

Our tickets are non refundable.  However, we will happily reschedule your play time if you reach out BEFORE your current date and time.

No. All kids must have an adult on site to watch them while they play. We hope that you’ll play along with them, but also have seating throughout our facility. Please make sure to keep your child in eye sight at all times.

Cowabunga’s was especially designed by local parents for maximum enjoyment by adults and children.  Our goal is to provide you with amazing family memories.

  • Equipment is designed to be easily accessible by adults.
  • Our facility is designed so you can keep your child in eye sight at all times.
  • We have plenty of seating for all of our guests.
  • We limit the number of kids playing at a time so it’s enjoyable for all!

Yes, please do! All of our equipment was designed and ordered with older kids and adults in mind! Entrances and equipment weight limits are designed to hold adults of all shapes and sizes.  See inside our locations!

Our indoor playgrounds are around 22,000 square feet of space.  Typically, 12,000 to 15,000 square feet is dedicated space for families to pay-to-play.  The other rooms are usually reserved for private parties & events.

Each of our stores is slightly different but with most of our equipment being HUGE inflatable parks & playgrounds with a lot of opportunities to jump, climb & slide!

<<SEE PARK MAPS>>

Frequently Asked Birthday Party Questions!

Yippeee!  We’re so excited to see you!  Cowabunga’s offers two different types of parties :: public & private.  Private parties are held in an area away from the public.

Public parties are held in our open gym area.  Parents are welcome to stay for both types of parties.

Before coming, make sure to fill out a waiver, & please make sure your child wears socks.

Cowabunga’s is one of the only kids play places that offers private parties!  This allows families and friends to play without the distraction of strangers. 

We have two different private party packages for up to 30 or 60 people.  

We also offer a smaller public party option!  << READ MORE HERE. >>

Cowabunga’s books birthday parties 24 hours a day, seven days a week using our online booking system.  If you see a spot you want, you can reserve it with a $75 deposit.  The remainder of your party balance will be due at the end of your party.  After you book your party, you will get a welcome call within a couple days to confirm your booking.  <<BOOK NOW!>>

Cowabunga’s provides the fun and staff to run your party so you can sit back and relax, or bounce right along with your guests. When you first arrive, you will unload your items in the VIP room and your party pro will organize everything. Any drinks and ice cream will be put in the fridge/freezer.

Your party package includes 1.25 hours of private play broken down into 45 minutes in the first play gym and 30 minutes in the second play gym.  Your party will wrap up with 45 minutes in our private party cake room. Your party pros will take care of keeping track of time and making your party fun.

Your party pro will take care of all the set up for your party.  Typically, we start setting up the cake room about 40 minutes after the start of your party.  Since our parties rotate through rooms, you may not have access to the cake room before then.

After your party, you and your guests can play in our open gym area for up to 45 minutes if it falls during a normal operating hours.

A public party is a great option for smaller parties and parents that don’t mind leading the fun!  We recommend this party option for up to 6 kids.

All public parties must reserve a two hour spot in our party pavilion for $75.  In addition, you pay $20 admission for each child who comes to your party.

Your party will get to play in our open gym area. This area is open to the public during your party.

Also included in the packages is white paper supplies, cups, silverware and napkins. Drinks, goody cups, balloons, decorations and food can be added to your party package for an additional charge.

<< BOOK YOUR PARTY TODAY! >>

For both public & private parties, Cowabunga’s provides all white paper supplies, cups, silverware and napkins. Drinks, goody cups, balloons, decorations and food can be added to your party package for an additional charge.

  • Water
  • Theme packages & decorations
  • Goody cups
  • Balloons
  • Character visits
  • Pizza & platters (Manchester, NH only)

We’re a cast of characters! Surprise your child with a special character visit during his/her party. Characters will drop in during your party for up to 20 minutes for pictures, interactions & more!

Character visits are recommended for private parties, as this allows dedicated time without distractions from other kids. Character visits can be done during your private play time or in the private cake room. Your party planner will talk through the options with you.

Princess & Superhero visits are extra special, but only done on a very limited basis at Cowabunga’s in Manchester. While we work really hard to staff these visits when requested, we have very limited staff options that fit the “look” of each character. Sometimes princesses will wear wigs, and characters may be required to wear masks during their character . Please inquire with the store manager about your special character visit.

<< Learn More About Character Visits >>

We will contact you the Tuesday before your party to go over all the details of your party.  During this time, you can order food, balloons, goody cups and add a character visit.  All orders must be in by Thursday at 3 pm before your weekend party.

Cowabunga’s allows you to bring the following items to your party.  We ask that any decorations be put together.  

  • Decorations (assembled)
  • Unopened themed or color paper goods 
  • Balloons
  • Goody bags (nut free & assembled)
  • Cake (nut free from licensed kitchen/bakery)
  • Hoodsie cups
  • Water bottles
  • Individually portioned drinks
  • Individually portioned, nut free snacks

Cowabunga’s does not allow home cooked food, food from other businesses or any food that contains nuts.  The only exception to this rule is a nut free cake from a licensed, commercial bakery or supermarket.

We do not allow alcohol either.

We ask that you bring your party supplies with you on the day of your party!  

Public parties will be able to decorate the party pavilion at the the start time of your rental.   

For private parties, we will have plenty of time to decorate while your guests bounce and play!  Typically, your party pros will start decorating 40 minutes after the start of your private party. Since our private parties follow the same rotation, you may not have access to the cake room before then, as another party may be in there.

Typically we can not accommodate requests to come early, as we have other parties using the space before your party.

We work our magic & everything gets cleaned and sanitized between parties but doesn’t allow for time to set up early.

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